You must prepare for the exam by studying the WAEC Office Practice curriculum. It includes the purposes and goals, notes, and structure for the Office Practice Exam.
You must study Office Practice in order to be prepared for the exam. You can use it as a guide to help you decide which topics to read about. Additionally, there are notes on ideas that you ought to learn carefully.
Exam preparation without the Office Practice is equivalent to visiting a farm without your farm implements. You won’t be effective in the end.
Make sure to use the syllabus when you start your exam preparations.
The West African Examination Council’s Office Practice and suggested texts are included in this article (WAEC).
Two papers—Paper 1 and Paper 2—that together make up the composite paper will be given in a single sitting.
50 multiple-choice objective questions will make up PAPER 1, and each one must be answered correctly to receive 50 points.
Paper 2 will have six extra essay-style questions in addition to a question based on a straightforward case study.
Candidates must respond to the case study question as well as any four additional questions.
The exam will have 100 possible points and take 2 hours and 10 minutes.
|1.||THE OFFICE||Definition of the office.
Functions of the office.
Layout of the office.
Principles of office organization.
The span of control, Unity of control, Unity of function, etc.
Sections of the office.
|2.||DEPARTMENTS IN AN ORGANIZATION||List of departments in an organization.
Functions of each department in an organization.
|3.||OFFICE EQUIPMENT||Meaning of office equipment.
Types of office equipment.Manual: Typewriter, Perforator, Stapling machine, Duplicating machine, etc.
Electrical: Typewriter, Photocopier, Shredding machine, Computer, Scanning machine, Facsimile machine, etc.
Uses of office equipment.
Care of office equipment.
|4.||THE RECEPTION||Meaning of the reception.
Duties of the receptionist.
Documents handled by a receptionist.
Qualities of a receptionist
Procedures for handling telephone calls.
|5.||OFFICE DOCUMENTS||i Meaning of office documents.
ii Types of office documents.
iii. Uses of office documents.
iv Preparation of office documents.
|6.||OFFICECORRESPONDENCE||Meaning of office correspondence.
Types of office correspondence.
Memos, Business letters, Notice of meetings, Minutes of Meetings, Reports, and Circulars.
|7.||Types of mail: Personal mail, Official mail, Urgent mail, Confidential email
classification of mail: Incoming mail, Outgoing mail.
Procedures for handling incoming and outgoing mail.
|8.||FILING||Definition of filing.
Systems of filing.
Vertical, Lateral, Electronic.
Classifications of filing
Alphabetical, Chronological, Numerical, Geographical, Alpha-numerical.
Purposes of filing.
Steps involved in filing.
|9.||COMMUNICATION||Definition of communication
Importance of communication.
Types of communication
Methods/Media of communication
Print (newspapers, magazines, directories, handbills, flyers, etc.)
Electronic (radio, television, audio and video conferencing, etc)
Communication service providers: NIPOST, NITEL, Media houses
The internet Global System of Mobile Communication (GSM)
|10.||MEETINGS||Definition of meeting.
Purpose of meeting
Types of meeting
The statutory meeting, Emergency meeting, Board meeting, Management meeting, Annual General Meeting, Staff meeting, and Committee meeting.
Procedure for conducting a meeting
Opening prayer, Agenda, Chairman’s opening remarks, Reading of the last minutes, Correction ( if any), Adoption of the last minutes, Matters arising from the last minutes, Main business, Any other business (AOB), Chairman’s closing remarks, Adjournment/ closing, Closing prayer.
Terminologies: Agenda, Adoption, A O B. Adjournment, etc.Roles of the chairman/secretary writing the minutes.
|11.||REPORT WRITING||Meaning of report.
Types of the report – Formal
Parts of a report.
Importance of report writing.
|12.||INFORMATION||Definition of information.
Types of information.
Uses of information.
Sources of information.
Storage of information.
Qualities of good information
Timeliness, Accuracy, Speed of delivery, Usability, etc.
SUGGESTED READING TEXT
- Modern Office Practice for Vocational Business Students By Amadin, M.S.