Complete WAEC Syllabus for Office Practice 2023, Text Books, and Topics

You must prepare for the exam by studying the WAEC Office Practice curriculum. It includes the purposes and goals, notes, and structure for the Office Practice Exam.

You must study Office Practice in order to be prepared for the exam. You can use it as a guide to help you decide which topics to read about. Additionally, there are notes on ideas that you ought to learn carefully.

Exam preparation without the Office Practice is equivalent to visiting a farm without your farm implements. You won’t be effective in the end.

Make sure to use the syllabus when you start your exam preparations.

The West African Examination Council’s Office Practice and suggested texts are included in this article (WAEC).

WAEC Office Practice

OFFICE PRACTICE

EXAMINATION SCHEME

Two papers—Paper 1 and Paper 2—that together make up the composite paper will be given in a single sitting.

50 multiple-choice objective questions will make up PAPER 1, and each one must be answered correctly to receive 50 points.

Paper 2 will have six extra essay-style questions in addition to a question based on a straightforward case study.

Candidates must respond to the case study question as well as any four additional questions.

The exam will have 100 possible points and take 2 hours and 10 minutes.

DETAILED SYLLABUS

S/N	CONTENTS	NOTES
1.	THE OFFICE	Definition of the office. Functions of the office. Layout of the office. Principles of office organization. The span of control, Unity of control, Unity of function, etc. Office procedures. Sections of the office.
2.	DEPARTMENTS IN AN ORGANIZATION	List of departments in an organization. Functions of each department in an organization. Organizational chart.
3.	OFFICE EQUIPMENT	Meaning of office equipment. Types of office equipment.Manual: Typewriter, Perforator, Stapling machine, Duplicating machine, etc. Electrical: Typewriter, Photocopier, Shredding machine, Computer, Scanning machine, Facsimile machine, etc. Uses of office equipment. Care of office equipment.
4.	THE RECEPTION	Meaning of the reception. Duties of the receptionist. Documents handled by a receptionist. Qualities of a receptionist Procedures for handling telephone calls.
5.	OFFICE DOCUMENTS	i     Meaning of office documents. ii    Types of office documents. (a)Administrative (b) Sales (c) Stores (d) Purchasing iii.  Uses of office documents. iv  Preparation of office documents.
6.	OFFICECORRESPONDENCE	Meaning of office correspondence. Types of office correspondence. Memos, Business letters, Notice of meetings, Minutes of Meetings, Reports, and Circulars.
7.	MAIL	Types of mail: Personal mail, Official mail, Urgent mail, Confidential email classification of mail: Incoming mail, Outgoing mail. Procedures for handling incoming and outgoing mail.
8.	FILING	Definition of filing. Systems of filing. Vertical, Lateral, Electronic. Classifications of filing Alphabetical, Chronological, Numerical, Geographical, Alpha-numerical. Subject Purposes of filing. Steps involved in filing. Filing equipment.
9.	COMMUNICATION	Definition of communication Importance of communication. Types of communication Verbal Oral Written Non-verbal Visual Audio Audio-visual Methods/Media of communication Print (newspapers, magazines, directories, handbills, flyers, etc.) Electronic (radio, television, audio      and video conferencing, etc) Communication service providers: NIPOST, NITEL, Media houses Satellite stations The internet  Global System of Mobile Communication (GSM)
10.	MEETINGS	Definition of meeting. Purpose of meeting Types of meeting The statutory meeting, Emergency meeting, Board meeting, Management meeting, Annual General Meeting, Staff meeting, and Committee meeting. Procedure for conducting a meeting Opening prayer, Agenda, Chairman’s opening remarks, Reading of the last minutes, Correction ( if any), Adoption of the last minutes, Matters arising from the last minutes, Main business, Any other business (AOB), Chairman’s closing remarks, Adjournment/ closing, Closing prayer. Meeting Terminologies: Agenda, Adoption, A O B. Adjournment, etc.Roles of the chairman/secretary writing the minutes.
11.	REPORT WRITING	Meaning of report. Types of the report – Formal Short report Long report Investigative report Routine/Periodic Parts of a report. Importance of report writing.
12.	INFORMATION	Definition of information. Types of information. Uses of information. Sources of information. Storage of information. Qualities of good information Timeliness, Accuracy, Speed of delivery, Usability, etc.

SUGGESTED READING  TEXT

• Modern Office Practice for Vocational Business Students By Amadin, M.S.